Faqs

1. What are the steps to place an order at PurdueCart?

Placing an order with PurdueCart is quick and simple:

  1. Visit our website at purduecart.com.
  2. Browse the catalog or use the search bar to find your medication.
  3. Select the required dosage and quantity, then click “Add to Cart.”
  4. Proceed to checkout, where you’ll provide your shipping and payment details.
  5. Upload a valid prescription (if required) and confirm your order.
  6. Once confirmed, you’ll receive an email with your order summary and tracking details.

2. Can I trust PurdueCart?

Yes. PurdueCart is committed to providing only authentic, high-quality medications sourced from verified and licensed suppliers. Every order is processed securely, and all prescription-based products require valid prescriptions from certified healthcare providers. Our website uses advanced encryption and privacy measures to protect customer data and maintain trust.

3. What if I found the same product at a cheaper cost in another store? Will you match the price?

PurdueCart strives to offer competitive pricing on all medications. If you find the same product (brand, strength, and quantity) at a lower cost from a verified online pharmacy, contact our support team at sales@purduecart.com. We’ll review the information and do our best to offer a price match or special discount, when applicable.

4. Are the products on your internet pharmacy safe to use?

Absolutely. All medications sold on PurdueCart come from FDA-approved or internationally certified manufacturers and distributors. Each product is handled according to strict quality control standards to ensure safety, efficacy, and authenticity. We never sell counterfeit or unverified medications.

5. How do you ensure the security of customer information?

PurdueCart uses SSL encryption technology to safeguard all transactions and sensitive data. We comply with privacy and data protection laws to ensure that your personal and medical information remains confidential. We never share customer data with unauthorized third parties.

6. Do you offer medications without a prescription?

Some over-the-counter (OTC) products can be purchased without a prescription, such as vitamins, supplements, and common pain relievers.

However, prescription-only medications (like antibiotics or controlled substances) require a valid prescription issued by a licensed healthcare provider. This policy helps ensure patient safety and compliance with federal regulations.

7. What are the major types of medications available on PurdueCart?

We offer a wide range of pharmaceutical products, including:

  • Pain relief medications (e.g., Hydrocodone Acetaminophen, Tramadol, etc.)

  • Anxiety and sleep aids

  • Cold and flu medications

  • Antibiotics

  • Allergy medications

  • Chronic disease treatments (e.g., for diabetes, hypertension, etc.)

  • General wellness and OTC products

Availability may vary depending on your region and local prescription requirements.

8. Is a return or refund available for incorrect deliveries?

  • Yes. If you receive the wrong medication, damaged products, or an incomplete order, you can request a replacement or refund within 7 days of delivery.
  • To initiate a return, contact sales@purduecart.com with your order number and issue details. Our support team will guide you through the process.
  • Please note that, for safety reasons, opened or used medications cannot be returned unless due to a verified error on our part.

9. How can I check and track the status of my delivery?

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your shipment directly on our website under the “Track Order” section or through the courier’s tracking page. For additional assistance, our customer care team is always ready to help.

10. Are there any hidden charges applicable?

No. PurdueCart maintains a transparent pricing policy—what you see at checkout is what you pay. All taxes, shipping fees, or handling charges are clearly displayed before payment. There are no hidden or surprise costs added after checkout.

Need More Help?

If your question isn’t listed here, feel free to reach out to our support team anytime at:
📧 sales@purduecart.com Our team is available to assist you with orders, prescriptions, or any product inquiries.